Privacy Policy

1. Privacy Policy (Effective Date: February 21, 2026)

Bend Movement LLC (“Bend Movement,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or communicate with us, including through text messages used for care coordination.

By using our website or services, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Information you provide to us

  • Contact details (such as name, email address, phone number)
  • Appointment and scheduling information
  • Intake or service-related information you submit through forms
  • Payment or billing-related information you provide (if applicable)
  • Messages you send to us (including emails, texts, and form submissions)

Information collected automatically

  • Device and browser information (such as IP address, browser type, operating system)
  • Website usage information (such as pages viewed, time on site, referring pages)
  • Cookies and similar technologies (used for basic site functionality and analytics)

Information from third parties

  • Limited information from service providers that help us operate our website, scheduling, communications, or analytics (only as needed to provide services)

3. How Information Is Used

We use information to:

  • Provide and administer services you request (including scheduling and care coordination)
  • Respond to inquiries and communicate with you
  • Send appointment reminders and administrative or billing-related messages
  • Improve our website, services, and operations
  • Maintain security, prevent fraud, and protect our rights and the safety of others
  • Comply with applicable laws and regulations

4. Text Messaging & Mobile Data Compliance

Bend Movement LLC uses SMS/text messaging for care coordination only, including appointment reminders and administrative or billing-related messages. We do not send marketing or promotional text messages.


Opt-In

You may opt in to receive text messages only by selecting a checkbox on our website form.

Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

“Reply STOP to opt out. Reply HELP for help.”

Message Frequency

“Message frequency may vary.”

Required Compliance Statement

“All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.”

5. Information Sharing

We do not sell or rent your personal information.

We may share information only as follows:

  • Service providers: We may share information with trusted vendors who help us operate our website, scheduling, communications, payment processing, or business operations. These vendors are permitted to use information only to perform services for us and are expected to protect it under confidentiality obligations.
  • Legal and safety reasons: We may share information if required by law, subpoena, court order, or when we believe disclosure is necessary to protect rights, safety, and security.
  • Business transfers: If we are involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction, subject to reasonable safeguards.

Mobile information will not be shared for marketing purposes.

6. Your Rights

Depending on your location and applicable law, you may have rights to:

  • Request access to the personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain information (subject to legal and operational requirements)
  • Request information about our data practices

To make a request, contact us using the information in the Contact Information section below.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, misuse, loss, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Terms & Conditions of Use

These Terms & Conditions (“Terms”) govern your access to and use of the Bend Movement LLC website and related online services. By accessing or using our website, you agree to these Terms.

If you do not agree, do not use the website.

9. Use Restrictions

You agree not to:

  • Use the website for any unlawful purpose or in violation of applicable laws
  • Attempt to gain unauthorized access to systems or accounts
  • Interfere with or disrupt the website’s operation or security
  • Upload, transmit, or distribute malicious code (including viruses or malware)
  • Use the website to harass, abuse, or harm others
  • Collect information from the website through automated means without our permission

10. Intellectual Property

All website content, including text, graphics, logos, images, and design elements, is owned by or licensed to Bend Movement LLC and is protected by applicable intellectual property laws.

You may view, download, and print content for your personal, non-commercial use only. Any other use requires prior written permission from Bend Movement LLC.

11. Third-Party Links

Our website may contain links to third-party websites or services (such as scheduling or review platforms). We do not control and are not responsible for the privacy practices, content, or availability of those third parties. Your use of third-party sites is subject to their terms and policies.

12. Termination

We may suspend or terminate access to the website at any time, with or without notice, if we believe you have violated these Terms or if termination is necessary to protect the website, our business, or others.

13. Governing Law

These Terms and any disputes arising from your use of the website will be governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law rules.

14. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page with a new effective date. Your continued use of the website after changes are posted means you accept the updated Terms.

15. Contact Information

If you have questions about this Privacy Policy or these Terms, contact:

Bend Movement LLC

3821 Gaskins Road

Henrico, VA 23233

Phone: +1 (804) 626-5220

Email: ben@bendmvmt.com